Free Strategy Session

Terms & Conditions

Effective Date: June 11, 2026

Last Updated: June 11, 2026

These Terms & Conditions ("Terms") govern your access to and use of https://provenstep.com/ and its related pages, content, forms, features, and resources (collectively, the "Site"), operated by Proven Step Digital LLC ("Proven Step," "we," "us," or "our").

Please read these Terms carefully. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Website Terms Only

These Terms govern use of the Site. They do not by themselves create a client, agency, fiduciary, partnership, employment, or professional-adviser relationship.

Paid SEO, PPC, web development, analytics, AI optimization, consulting, or other client services are governed by a separate written proposal, master services agreement, statement of work, order form, or similar agreement. If a signed client agreement conflicts with these Terms regarding paid services, the signed client agreement controls.

A request for a free strategy session, audit, review, roadmap, or proposal is an inquiry only. Proven Step may accept or decline any inquiry, and no service engagement begins until the parties enter into a separate written agreement.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Site. If you use the Site on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

3. Information on the Site

The Site provides general information about digital marketing, local and national SEO, paid advertising and PPC management, lead-generation web design and development, analytics and tracking, conversion optimization, AI search optimization, industries, case studies, and related topics.

Site content is provided for general business and informational purposes. It is not legal, tax, accounting, financial, investment, cybersecurity, or other regulated professional advice. You should obtain appropriate professional advice for decisions requiring specialized expertise.

We may update, correct, remove, or change Site content, service descriptions, availability, features, and displayed pricing at any time. Pricing shown on the Site is indicative or starting pricing unless expressly stated otherwise. Final scope, fees, timing, deliverables, and responsibilities are established only in a written client agreement.

4. Results, Case Studies, Testimonials, and Platform Changes

Digital marketing outcomes depend on many factors outside Proven Step's control, including competition, market demand, offer quality, budget, website condition, sales follow-up, client participation, geographic conditions, search-engine and advertising-platform policies, algorithms, auctions, AI-system outputs, and third-party availability.

We do not guarantee rankings, traffic, leads, sales, revenue, return on advertising spend, cost per lead, inclusion in AI-generated answers, citations by AI systems, or any other specific result.

Case studies, performance figures, testimonials, charts, and examples may describe historical results, anonymized engagements, composite client trends, or illustrative scenarios. They are not promises or guarantees that any visitor or client will achieve the same or similar outcome. Individual results vary.

References to Google, Bing, Microsoft, Meta, ChatGPT, Gemini, Claude, Perplexity, Copilot, AI Overviews, or other third-party companies, products, platforms, certifications, or trademarks are descriptive. All third-party names and marks belong to their respective owners. Unless expressly stated, no reference implies sponsorship, endorsement, or control by Proven Step.

5. Forms, Inquiries, and User Submissions

You may submit information through forms, email, meeting tools, or other Site features ("User Submissions"). You retain ownership of your User Submissions.

You grant Proven Step a limited, non-exclusive right to receive, store, reproduce, analyze, and use User Submissions as reasonably necessary to respond to your inquiry, evaluate potential services, operate the Site, prevent fraud, comply with law, and perform any requested or contracted services.

You represent and warrant that:

  • The information you submit is accurate and not misleading.
  • You have the right and authority to provide the information.
  • Your submission does not violate another person's privacy, confidentiality, intellectual-property, contractual, or other rights.
  • Your submission does not contain malware, unlawful content, or information you are prohibited from disclosing.

Do not submit Social Security numbers, government identification numbers, full payment-card numbers, medical records, protected health information, account passwords, confidential third-party databases, or other highly sensitive information through public Site forms.

If you voluntarily provide suggestions, ideas, or feedback about the Site or our services, you grant Proven Step a worldwide, perpetual, irrevocable, royalty-free right to use that feedback without restriction or compensation, provided we do not publicly identify you without permission.

6. Acceptable Use

You agree not to use the Site to:

  • Violate any applicable law, regulation, court order, or third-party right.
  • Transmit malware, malicious code, spam, fraudulent requests, or deceptive content.
  • Attempt to gain unauthorized access to the Site, servers, accounts, forms, systems, or data.
  • Probe, scan, test, circumvent, disable, or interfere with security, access controls, rate limits, or technical protections.
  • Use automated systems, bots, scrapers, crawlers, or data-mining tools in a manner that burdens the Site, extracts protected content, or violates applicable law or our written instructions.
  • Copy, reproduce, republish, frame, mirror, sell, license, or commercially exploit substantial portions of the Site without written permission.
  • Reverse engineer, decompile, or attempt to derive source code from Site software except where such restriction is prohibited by law.
  • Impersonate another person or organization, misrepresent your affiliation, or submit information without authority.
  • Use Site content to train, fine-tune, benchmark, or populate an artificial-intelligence model or commercial content database without our prior written permission.
  • Interfere with another person's use of the Site or engage in conduct that could damage Proven Step, our clients, providers, or users.

7. Intellectual Property

The Site and its original content, design, layout, graphics, text, reports, methods, software, branding, trademarks, service marks, and other materials are owned by Proven Step or licensed to us and are protected by intellectual-property laws.

Subject to these Terms, Proven Step grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your internal business evaluation and personal informational purposes.

No license or ownership right is transferred to you except for the limited right stated above. You may not use the Proven Step name, logo, branding, or content in advertising, domain names, social accounts, metadata, or commercial materials without prior written permission.

8. Third-Party Services and Links

The Site may link to, embed, or rely on third-party websites, platforms, forms, scheduling tools, analytics tools, social networks, advertising technologies, AI services, or other services.

Third-party services are governed by their own terms and privacy policies. Proven Step does not control and is not responsible for third-party availability, security, content, policies, statements, products, or actions. A link or integration does not necessarily mean that we endorse the third party.

Search engines, advertising platforms, social networks, AI systems, hosting services, and other providers may change or suspend their services, algorithms, policies, data, or interfaces at any time. We are not responsible for losses caused by third-party changes or outages.

9. Electronic Communications

When you submit a form or email us, you authorize Proven Step to respond electronically regarding your inquiry, requested meeting, proposal, or related services.

Where permitted by law, we may also send relevant business or marketing communications. You may unsubscribe from promotional email using the method in the message or by contacting admin@provenstep.com. Unsubscribing from marketing does not prevent operational, contractual, security, or legal communications.

10. Privacy

Our collection and use of Personal Information are described in our Privacy Policy. Our privacy practices may also be supplemented by notices displayed when information is collected.

Privacy choices relating to sale, sharing, or targeted advertising are described on our Do Not Sell or Share My Personal Information page.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL SITE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

PROVEN STEP DISCLAIMS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, CURRENT, COMPLETE, OR FREE OF HARMFUL COMPONENTS, OR THAT CONTENT WILL BE SUITABLE FOR YOUR PARTICULAR PURPOSE. YOU USE THE SITE AND RELY ON ITS CONTENT AT YOUR OWN RISK.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions apply only to the extent permitted by law.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROVEN STEP DIGITAL LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR OPPORTUNITY; OR COST OF SUBSTITUTE SERVICES ARISING OUT OF OR RELATED TO THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF PROVEN STEP FOR CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID, IF ANY, SPECIFICALLY FOR ACCESS TO THE SITE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply to liability that cannot lawfully be excluded or limited. Liability arising under a signed client agreement is governed by that agreement, not this Section.

13. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Proven Step Digital LLC and its members, managers, employees, contractors, affiliates, licensors, and providers from claims, liabilities, damages, judgments, losses, costs, and reasonable legal fees arising from or related to:

  • Your misuse of the Site.
  • Your User Submissions.
  • Your violation of these Terms.
  • Your violation of applicable law or another person's rights.

Proven Step may control the defense and settlement of a covered claim, and you agree to provide reasonable cooperation. You may not settle a claim imposing liability or obligations on Proven Step without our written consent.

14. Copyright and Intellectual-Property Concerns

If you believe content on the Site infringes your copyright or other intellectual-property rights, email admin@provenstep.com with:

  • Identification of the protected work or right.
  • Identification and location of the allegedly infringing material.
  • Your name and contact information.
  • A statement explaining the basis of your claim and confirming that the information provided is accurate.
  • A physical or electronic signature of the rights holder or authorized representative.

We may request additional information and may remove or restrict content while reviewing a good-faith claim.

15. Site Availability, Suspension, and Termination

We may modify, suspend, restrict, or discontinue any part of the Site at any time, with or without notice. We may block or terminate access if we reasonably believe a user has violated these Terms, created security risk, submitted fraudulent requests, or misused the Site.

Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitations of liability, indemnification, and general legal provisions.

16. Changes to These Terms

We may revise these Terms from time to time. The revised Terms will be posted on this page with an updated "Last Updated" date. Changes apply prospectively when posted unless a later date is stated. Your continued use of the Site after revised Terms take effect constitutes acceptance of the revised Terms.

17. Applicable Law and Informal Resolution

These Terms are governed by applicable United States law and other law that must apply to the dispute, without giving effect to conflict-of-law rules to the extent permitted.

Before filing a formal claim concerning the Site, you and Proven Step agree to make a good-faith effort to resolve the matter informally. A notice should describe the issue, relevant facts, and requested resolution and should be sent to admin@provenstep.com. This informal process does not prevent either party from seeking urgent injunctive relief or exercising rights that cannot lawfully be limited.

Nothing in these Terms limits mandatory consumer-protection rights or requires a person to waive rights that cannot legally be waived.

18. General Provisions

  • Entire agreement. These Terms and the policies expressly incorporated into them form the entire agreement concerning use of the Site and replace prior discussions concerning Site use.
  • Severability. If a provision is found unenforceable, it will be enforced to the maximum lawful extent, and the remaining provisions will continue in effect.
  • No waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.
  • Assignment. You may not assign these Terms without our prior written consent. Proven Step may assign them in connection with a reorganization, merger, sale, financing, or transfer of the Site or business.
  • Headings. Headings are for convenience and do not affect interpretation.
  • Electronic form. Electronic acceptance and communications satisfy requirements that an agreement or notice be in writing to the extent permitted by law.

19. Contact Us

Questions about these Terms may be sent to:

Proven Step Digital LLC
Privacy and Legal Contact: admin@provenstep.com
Website: https://provenstep.com/
Contact Page: https://provenstep.com/contact-us/

Proven Step Digital LLC operates online and accepts privacy and legal correspondence electronically through the contact methods above.